In last week’s blog, we discussed the importance of having a flexible MIS. Every school is unique and every school faces different challenges and requires different solutions. As such, that article looked at why it is important to consider different features when considering a new MIS, only when you do this will you be able to identify the tools that are going to make a difference to the running of your school.
However, a truly bespoke and flexible MIS is about more than just the features, it is also about the set-up of your system and the ongoing support you receive. With its flagship MIS, SchoolBase, Furlong takes great pride in being able to offer unrivalled customer support which gives us the opportunity to make a real difference in your school. This approach is at the heart of everything we do, we want you to join our family so that we can make your life easier and help your school to not only run smoothly, but to flourish.
It starts with you
When you book a demo to explore SchoolBase we take the time to find out more about your school and your specific goals and aspirations. We then tailor our initial system demo to show you the features that we think are going to have the most impact for you. When we then go on to set-up SchoolBase for you, applying all the outcomes of our discussions when setting up your Dashboard; creating a flexible system that is tailored to your school and giving you the data and insights you need.
We are always here for you
Even after set-up, you are supported by a member of our Professional Services Team to develop your tailored system and help you to explore the flexibility it can offer. We do this through training sessions, either on site at your school or remotely or via allocated development time. In this time we can develop custom features and personalised reports that you may discover you need as you use the system and more.
Our experts can explain the range of professional services we have on offer. We use a simple system to ensure you can sit back and relax:
All this adds up to a system that we know to be truly flexible; a system that offers loads of added features as standard, has more ongoing, tailored support than any other MIS and a team that is bursting with new ideas to make SchoolBase work hard for you . After all, we put you, your school and whatever your school is looking to achieve at the very heart of our business.